Customer area
About us
Grupo Toro y Betolaza is one of the leading business groups in Vizcaya. With prominent international presence, it operates in sectors that include shipping and ports, logistics, raw materials, renewable energies and construction.
Innovation, the environment and commitment to society lead the way for Grupo Toro y Betolaza and stand as a base for providing its customers with intelligent services as it builds, creates and manages strategic infrastructures.
History
Grupo Toro y Betolaza was founded in Bilbao in 1950. From the very beginning, it was primarily a family business that sought to continue from one generation to the next.
The first company, Toro y Betolaza S.A. focused initially on the importation and distribution of raw materials for local and, later, industrial consumption.
The stowage and shipping business was then started up and the company’s facilities were extended to various ports in Spain. From the start, it showed its international vocation to becoming a global logistics operator, initially focusing on the developed countries of Europe and then on other continents. During the 1970s and 80s, the Toro y Betolaza shipping company was incorporated as a ship-owner and peaked with a fleet of 8 vessels doing international trade.
In the 1990s and the first decade of the 21st century, its present business and infrastructure alliances were set up to provide the group with greater national and international presence and a capacity for providing more services to more sectors.
Mission, vision and values
Our mission is to provide our customers with a service of excellence as a logistic and port operator and as a creator and manager of infrastructures. We focus particularly on industry, mining, energy and technology, making active contributions to social well-being, sustainable development and the creation of value for our stakeholders.
Our vision is to be able to respond to the challenge of sustainable development in all our business areas so that present and future generations can enjoy a better life.
From the beginning, the different companies that were created maintained the family-business approach and were passed on to the next generation, which now directs the business in conjunction with a highly capable team of professionals. The family is an important part of the group’s mission and all the families that own the companies are committed to passing on our values to the coming generations.
Group values:
- Integrity: ethics and transparency.
- Innovation: progress, improvement, inspiration.
- Efficiency: effectiveness, results, reliability.
- Customer focus: listening, awareness, humility.
- Commitment: tenacity, long-term, work and dedication.
- People development: teamwork, cooperation, sharing.
Social responsibility
Grupo Toro y Betolaza sees quality, environment and occupational hazard-prevention management as a priority aspect of its organisation.
One of Grupo Toro y Betolaza’s business foundations is the continuous development of service quality, which is the overriding factor in our customer satisfaction policy.
ISO 9001 CERTIFICATE, QUALITY ASSURANCE
Thanks to the implementation of a Quality Assurance System compliant with the UNE EN ISO 9001 standard, Grupo Toro y Betolaza can demonstrate its capacity for constantly providing services that meet customer requirements and applicable regulations.
ISO 14001 CERTIFICATE, ENVIRONMENTAL MANAGEMENT SYSTEMS
Grupo Toro y Betolaza works on a daily basis to optimise its management of resources and waste to reduce the negative environmental impacts of its business. Thanks to the implementation of an Environmental Management System compliant with the international ISO 14001 standard, Grupo Toro y Betolaza is a socially responsible organisation that stands out from its competitors and positively reinforces its image as seen by customers and consumers.
EMAS
Grupo Toro y Betolaza goes beyond environmental requirements. With EMAS, the Group is committed to the periodical supply of environmental information through an Environmental Statement that continuously manages and improves its environmental work.
ISPS CERTIFICATE
International code for the protection of ships and port facilities.
OHSAS 18001 CERTIFICATE. OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT SYSTEMS
Grupo Toro y Betolaza strives to achieve and demonstrate high levels of occupational health and safety (OHSAS) by controlling hazards in accordance with its OHSAS policy and targets. It does so in response to increasingly demanding laws and the development of economic policies and other measures designed to encourage good practices in OHSAS.
“Founded in 1950”
“Started up as a company that imported and distributed raw materials”
“60 years later, the Group comprises 10 companies and provides shipping and port services, logistics, solid fuels and industrial construction and energy services.”